Bone
Feather Return Policy
2.
We will gladly exchange the style or color only if we are contacted
within 10 days of the received date. We cannot accept goods after the 10 day
window and item(s) will be returned to the customer.
All Returns/Exchanges must be accompanied by :
-
A completely filled out
“Exchange form” (provided with all orders)
-
All items must have the original tags attached.
-
Your original purchase
receipt.
*Any package received
without these items will automatically be returned to you.
3. Please allow up to 30 days for us to receive your return and
process your exchange.
4.
We strongly suggest you
track and insure your return/exchange shipments, as Bone Feather is not
responsible for items that are lost or damaged in transit, while being shipped.
5.
Due to federal health regulations, items that are worn, soiled, damaged
or laundered will not be accepted for exchange and will be returned at the
customer’s expense. We reserve the
right to refuse returns on items that may not meet hygiene and health
regulations.
6.
In the unlikely event that you receive an item that is defective or
damaged, we will make every attempt to replace the item with the same or
similar item at no additional cost to the customer.
We thank you for shopping at www.bonefeather.com. We hope you love your new item. If you have any questions regarding your order, please
contact us at www.bonfeather.com and we
will be happy to accommodate your needs.